diff --git a/Cunkebao/src/pages/pc/ckbox/index.tsx b/Cunkebao/src/pages/pc/ckbox/index.tsx
index 7376104c..e02d5739 100644
--- a/Cunkebao/src/pages/pc/ckbox/index.tsx
+++ b/Cunkebao/src/pages/pc/ckbox/index.tsx
@@ -16,8 +16,6 @@ import {
   weChatGroup,
   ContractData,
 } from "@/pages/pc/ckbox/data";
-import { useWebSocketStore } from "@/store/module/websocket/websocket";
-import { useCkChatStore } from "@/store/module/ckchat/ckchat";
 
 const CkboxPage: React.FC = () => {
   const [messageApi, contextHolder] = message.useMessage();
@@ -25,22 +23,9 @@ const CkboxPage: React.FC = () => {
   const [currentChat, setCurrentChat] = useState<ContractData | weChatGroup>(
     null,
   );
-  const status = useWebSocketStore(state => state.status);
   // 不要在组件初始化时获取sendCommand，而是在需要时动态获取
   const [loading, setLoading] = useState(false);
   const [showProfile, setShowProfile] = useState(true);
-  const kfUserList = useCkChatStore(state => state.kfUserList);
-  const { sendCommand } = useWebSocketStore.getState();
-  useEffect(() => {
-    if (status == "connected" && kfUserList.length > 0) {
-      //查询客服用户激活状态
-      setInterval(() => {
-        sendCommand("CmdRequestWechatAccountsAliveStatus", {
-          wechatAccountIds: kfUserList.map(v => v.id),
-        });
-      }, 10 * 1000);
-    }
-  }, [status]);
 
   useEffect(() => {
     // 方法一：使用 Promise 链式调用处理异步函数
diff --git a/Cunkebao/src/store/module/websocket/websocket.ts b/Cunkebao/src/store/module/websocket/websocket.ts
index ebfe53a2..a1327038 100644
--- a/Cunkebao/src/store/module/websocket/websocket.ts
+++ b/Cunkebao/src/store/module/websocket/websocket.ts
@@ -51,6 +51,7 @@ interface WebSocketState {
   // 重连相关
   reconnectAttempts: number;
   reconnectTimer: NodeJS.Timeout | null;
+  aliveStatusTimer: NodeJS.Timeout | null; // 客服用户状态查询定时器
 
   // 方法
   connect: (config: Partial<WebSocketConfig>) => void;
@@ -68,6 +69,8 @@ interface WebSocketState {
   _handleError: (event: Event) => void;
   _startReconnectTimer: () => void;
   _stopReconnectTimer: () => void;
+  _startAliveStatusTimer: () => void; // 启动客服状态查询定时器
+  _stopAliveStatusTimer: () => void; // 停止客服状态查询定时器
 }
 
 // 默认配置
@@ -92,6 +95,7 @@ export const useWebSocketStore = createPersistStore<WebSocketState>(
     unreadCount: 0,
     reconnectAttempts: 0,
     reconnectTimer: null,
+    aliveStatusTimer: null,
 
     // 连接WebSocket
     connect: (config: Partial<WebSocketConfig>) => {
@@ -183,6 +187,7 @@ export const useWebSocketStore = createPersistStore<WebSocketState>(
       }
 
       currentState._stopReconnectTimer();
+      currentState._stopAliveStatusTimer();
 
       set({
         status: WebSocketStatus.DISCONNECTED,
@@ -291,6 +296,9 @@ export const useWebSocketStore = createPersistStore<WebSocketState>(
       }
 
       Toast.show({ content: "WebSocket连接成功", position: "top" });
+
+      // 启动客服状态查询定时器
+      currentState._startAliveStatusTimer();
     },
 
     // 内部方法：处理消息接收
@@ -319,6 +327,9 @@ export const useWebSocketStore = createPersistStore<WebSocketState>(
               });
             }
 
+            // 停止客服状态查询定时器
+            get()._stopAliveStatusTimer();
+
             // 断开连接
             get().disconnect();
             return;
@@ -414,6 +425,51 @@ export const useWebSocketStore = createPersistStore<WebSocketState>(
         set({ reconnectTimer: null });
       }
     },
+
+    // 内部方法：启动客服状态查询定时器
+    _startAliveStatusTimer: () => {
+      const currentState = get();
+
+      // 先停止现有定时器
+      currentState._stopAliveStatusTimer();
+
+      // 获取客服用户列表
+      const { kfUserList } = useCkChatStore.getState();
+
+      // 如果没有客服用户，不启动定时器
+      if (!kfUserList || kfUserList.length === 0) {
+        return;
+      }
+
+      // 启动定时器，每5秒查询一次
+      const timer = setInterval(() => {
+        const state = get();
+        // 检查连接状态
+        if (state.status === WebSocketStatus.CONNECTED) {
+          const { kfUserList: currentKfUserList } = useCkChatStore.getState();
+          if (currentKfUserList && currentKfUserList.length > 0) {
+            state.sendCommand("CmdRequestWechatAccountsAliveStatus", {
+              wechatAccountIds: currentKfUserList.map(v => v.id),
+            });
+          }
+        } else {
+          // 如果连接断开，停止定时器
+          state._stopAliveStatusTimer();
+        }
+      }, 5000);
+
+      set({ aliveStatusTimer: timer });
+    },
+
+    // 内部方法：停止客服状态查询定时器
+    _stopAliveStatusTimer: () => {
+      const currentState = get();
+
+      if (currentState.aliveStatusTimer) {
+        clearInterval(currentState.aliveStatusTimer);
+        set({ aliveStatusTimer: null });
+      }
+    },
   }),
   {
     name: "websocket-store",
@@ -424,6 +480,7 @@ export const useWebSocketStore = createPersistStore<WebSocketState>(
       messages: state.messages.slice(-100), // 只保留最近100条消息
       unreadCount: state.unreadCount,
       reconnectAttempts: state.reconnectAttempts,
+      // 注意：定时器不需要持久化，重新连接时会重新创建
     }),
     onRehydrateStorage: () => state => {
       // 页面刷新后，如果之前是连接状态，尝试重新连接