电话获客

This commit is contained in:
wong
2025-08-12 09:29:27 +08:00
parent 239e518676
commit 863a4fd31f
6 changed files with 339 additions and 0 deletions

View File

@@ -97,6 +97,11 @@ Route::group('v1', function () {
Route::get('autoCreate', 'app\api\controller\AllotRuleController@autoCreateAllotRules');// 自动创建分配规则 √ Route::get('autoCreate', 'app\api\controller\AllotRuleController@autoCreateAllotRules');// 自动创建分配规则 √
}); });
// CallRecording控制器路由
Route::group('call-recording', function () {
Route::get('list', 'app\api\controller\CallRecordingController@getlist'); // 获取通话记录列表 √
});
}); });
}); });

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@@ -0,0 +1,142 @@
<?php
namespace app\api\controller;
use app\api\model\CompanyAccountModel;
use app\api\model\CompanyModel;
use app\api\model\CallRecordingModel;
use Library\S2\Logics\AccountLogic;
use think\Db;
use think\facade\Request;
/**
* 通话记录控制器
* 包含通话记录管理的相关功能
*/
class CallRecordingController extends BaseController
{
/**
* 获取通话记录列表
* @param array $data 请求参数
* @param bool $isInner 是否为定时任务调用
* @return \think\response\Json
*/
public function getlist($data = [], $isInner = false)
{
// 获取请求参数
$keyword = !empty($data['keyword']) ? $data['keyword'] : '';
$isCallOut = !empty($data['isCallOut']) ? $data['isCallOut'] : '';
$secondMin = !empty($data['secondMin']) ? $data['secondMin'] : 0;
$secondMax = !empty($data['secondMax']) ? $data['secondMax'] : 99999;
$departmentIds = !empty($data['departmentIds']) ? $data['departmentIds'] : '';
$pageIndex = !empty($data['pageIndex']) ? $data['pageIndex'] : 0;
$pageSize = !empty($data['pageSize']) ? $data['pageSize'] : 100;
$from = !empty($data['from']) ? $data['from'] : '2016-01-01 00:00:00';
$to = !empty($data['to']) ? $data['to'] : '2025-08-31 00:00:00';
$departmentId = !empty($data['departmentId']) ? $data['departmentId'] : '';
// 获取授权token
$authorization = trim($this->request->header('authorization', $this->authorization));
if (empty($authorization)) {
if ($isInner) {
return json_encode(['code' => 500, 'msg' => '缺少授权信息']);
} else {
return errorJson('缺少授权信息');
}
}
try {
// 构建请求参数
$params = [
'keyword' => $keyword,
'isCallOut' => $isCallOut,
'secondMin' => $secondMin,
'secondMax' => $secondMax,
'departmentIds' => $departmentIds,
'pageIndex' => $pageIndex,
'pageSize' => $pageSize,
'from' => $from,
'to' => $to,
'departmentId' => $departmentId
];
// 设置请求头
$headerData = ['client:system'];
$header = setHeader($headerData, $authorization, 'plain');
// 发送请求获取通话记录列表
$result = requestCurl($this->baseUrl . 'api/CallRecording/list', $params, 'GET', $header);
$response = handleApiResponse($result);
// 保存数据到数据库
if (!empty($response['results'])) {
foreach ($response['results'] as $item) {
$this->saveCallRecording($item);
}
}
if ($isInner) {
return json_encode(['code' => 200, 'msg' => '获取通话记录列表成功', 'data' => $response]);
} else {
return successJson($response, '获取通话记录列表成功');
}
} catch (\Exception $e) {
if ($isInner) {
return json_encode(['code' => 500, 'msg' => '获取通话记录列表失败:' . $e->getMessage()]);
} else {
return errorJson('获取通话记录列表失败:' . $e->getMessage());
}
}
}
/**
* 保存通话记录数据到数据库
* @param array $item 通话记录数据
*/
private function saveCallRecording($item)
{
// 将时间戳转换为秒级时间戳API返回的是毫秒级
$beginTime = isset($item['beginTime']) ? intval($item['beginTime'] / 1000) : 0;
$endTime = isset($item['endTime']) ? intval($item['endTime'] / 1000) : 0;
$callBeginTime = isset($item['callBeginTime']) ? intval($item['callBeginTime'] / 1000) : 0;
// 将日期时间字符串转换为时间戳
$createTime = isset($item['createTime']) ? strtotime($item['createTime']) : 0;
$lastUpdateTime = isset($item['lastUpdateTime']) ? strtotime($item['lastUpdateTime']) : 0;
$data = [
'id' => isset($item['id']) ? $item['id'] : 0,
'tenantId' => isset($item['tenantId']) ? $item['tenantId'] : 0,
'deviceOwnerId' => isset($item['deviceOwnerId']) ? $item['deviceOwnerId'] : 0,
'userName' => isset($item['userName']) ? $item['userName'] : '',
'nickname' => isset($item['nickname']) ? $item['nickname'] : '',
'realName' => isset($item['realName']) ? $item['realName'] : '',
'deviceMemo' => isset($item['deviceMemo']) ? $item['deviceMemo'] : '',
'fileName' => isset($item['fileName']) ? $item['fileName'] : '',
'imei' => isset($item['imei']) ? $item['imei'] : '',
'phone' => isset($item['phone']) ? $item['phone'] : '',
'isCallOut' => isset($item['isCallOut']) ? $item['isCallOut'] : false,
'beginTime' => $beginTime,
'endTime' => $endTime,
'audioUrl' => isset($item['audioUrl']) ? $item['audioUrl'] : '',
'mp3AudioUrl' => isset($item['mp3AudioUrl']) ? $item['mp3AudioUrl'] : '',
'callBeginTime' => $callBeginTime,
'callLogId' => isset($item['callLogId']) ? $item['callLogId'] : 0,
'callType' => isset($item['callType']) ? $item['callType'] : 0,
'duration' => isset($item['duration']) ? $item['duration'] : 0,
'skipReason' => isset($item['skipReason']) ? $item['skipReason'] : '',
'skipUpload' => isset($item['skipUpload']) ? $item['skipUpload'] : false,
'isDeleted' => isset($item['isDeleted']) ? $item['isDeleted'] : false,
'createTime' => $createTime,
'lastUpdateTime' => $lastUpdateTime
];
// 使用id作为唯一性判断
$callRecording = CallRecordingModel::where('id', $item['id'])->find();
if ($callRecording) {
$callRecording->save($data);
} else {
CallRecordingModel::create($data);
}
}
}

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@@ -0,0 +1,11 @@
<?php
namespace app\api\model;
use think\Model;
class CallRecordingModel extends Model
{
// 设置表名
protected $table = 's2_call_recording';
}

View File

@@ -34,4 +34,5 @@ return [
'workbench:trafficDistribute' => 'app\command\WorkbenchTrafficDistributeCommand', // 工作台流量分发任务 'workbench:trafficDistribute' => 'app\command\WorkbenchTrafficDistributeCommand', // 工作台流量分发任务
'workbench:groupPush' => 'app\command\WorkbenchGroupPushCommand', // 工作台群组同步任务 'workbench:groupPush' => 'app\command\WorkbenchGroupPushCommand', // 工作台群组同步任务
'switch:friends' => 'app\command\SwitchFriendsCommand', 'switch:friends' => 'app\command\SwitchFriendsCommand',
'call-recording:list' => 'app\command\CallRecordingListCommand', // 通话记录列表 √
]; ];

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@@ -0,0 +1,57 @@
<?php
namespace app\command;
use think\console\Command;
use think\console\Input;
use think\console\Output;
use think\facade\Log;
use think\Queue;
use app\job\CallRecordingListJob;
class CallRecordingListCommand extends Command
{
protected function configure()
{
$this->setName('call-recording:list')
->setDescription('获取通话记录列表,并根据分页自动处理下一页');
}
protected function execute(Input $input, Output $output)
{
$output->writeln('开始处理通话记录列表任务...');
try {
// 初始页码
$pageIndex = 0;
$pageSize = 100; // 每页获取100条记录
// 将第一页任务添加到队列
$this->addToQueue($pageIndex, $pageSize);
$output->writeln('通话记录列表任务已添加到队列');
} catch (\Exception $e) {
Log::error('通话记录列表任务添加失败:' . $e->getMessage());
$output->writeln('通话记录列表任务添加失败:' . $e->getMessage());
return false;
}
return true;
}
/**
* 添加任务到队列
* @param int $pageIndex 页码
* @param int $pageSize 每页大小
*/
protected function addToQueue($pageIndex, $pageSize)
{
$data = [
'pageIndex' => $pageIndex,
'pageSize' => $pageSize
];
// 添加到队列,设置任务名为 call_recording_list
Queue::push(CallRecordingListJob::class, $data, 'call_recording_list');
}
}

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@@ -0,0 +1,123 @@
<?php
namespace app\job;
use think\queue\Job;
use think\facade\Log;
use think\Queue;
use think\facade\Config;
use app\api\controller\CallRecordingController;
class CallRecordingListJob
{
/**
* 队列任务处理
* @param Job $job 队列任务
* @param array $data 任务数据
* @return void
*/
public function fire(Job $job, $data)
{
try {
// 如果任务执行成功后删除任务
if ($this->processCallRecordingList($data, $job->attempts())) {
$job->delete();
Log::info('通话记录列表任务执行成功,页码:' . $data['pageIndex']);
} else {
if ($job->attempts() > 3) {
// 超过重试次数,删除任务
Log::error('通话记录列表任务执行失败,已超过重试次数,页码:' . $data['pageIndex']);
$job->delete();
} else {
// 任务失败,重新放回队列
Log::warning('通话记录列表任务执行失败,重试次数:' . $job->attempts() . ',页码:' . $data['pageIndex']);
$job->release(Config::get('queue.failed_delay', 10));
}
}
} catch (\Exception $e) {
// 出现异常,记录日志
Log::error('通话记录列表任务异常:' . $e->getMessage());
if ($job->attempts() > 3) {
$job->delete();
} else {
$job->release(Config::get('queue.failed_delay', 10));
}
}
}
/**
* 处理通话记录列表获取
* @param array $data 任务数据
* @param int $attempts 重试次数
* @return bool
*/
protected function processCallRecordingList($data, $attempts)
{
// 获取参数
$pageIndex = isset($data['pageIndex']) ? $data['pageIndex'] : 0;
$pageSize = isset($data['pageSize']) ? $data['pageSize'] : 100;
Log::info('开始获取通话记录列表,页码:' . $pageIndex . ',页大小:' . $pageSize);
// 实例化控制器
$callRecordingController = new CallRecordingController();
// 构建请求参数
$params = [
'pageIndex' => $pageIndex,
'pageSize' => $pageSize,
'keyword' => '',
'isCallOut' => '',
'secondMin' => 0,
'secondMax' => 99999,
'departmentIds' => '',
'from' => '2016-01-01 00:00:00',
'to' => '2025-08-31 00:00:00',
'departmentId' => ''
];
// 设置请求信息
$request = request();
$request->withGet($params);
// 调用通话记录列表获取方法
$result = $callRecordingController->getlist($params, true);
$response = json_decode($result, true);
// 判断是否成功
if ($response['code'] == 200) {
$data = $response['data'];
// 判断是否有下一页
if (!empty($data) && isset($data['results']) && count($data['results']) > 0) {
// 有下一页,将下一页任务添加到队列
$nextPageIndex = $pageIndex + 1;
$this->addNextPageToQueue($nextPageIndex, $pageSize);
Log::info('添加下一页任务到队列,页码:' . $nextPageIndex);
}
return true;
} else {
$errorMsg = isset($response['msg']) ? $response['msg'] : '未知错误';
Log::error('获取通话记录列表失败:' . $errorMsg);
return false;
}
}
/**
* 添加下一页任务到队列
* @param int $pageIndex 页码
* @param int $pageSize 每页大小
*/
protected function addNextPageToQueue($pageIndex, $pageSize)
{
$data = [
'pageIndex' => $pageIndex,
'pageSize' => $pageSize
];
// 添加到队列,设置任务名为 call_recording_list
Queue::push(self::class, $data, 'call_recording_list');
}
}