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coze优化 + 微信好友微信群聊天同步

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Ghost
2025-04-09 09:11:20 +08:00
parent 919317630e
commit c7c499f006
18 changed files with 1663 additions and 12 deletions
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Server/application/store/controller/StatisticsController.php Normal file
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<?php
namespace app\store\controller;
use app\store\model\WechatFriendModel;
use app\store\model\WechatMessageModel;
use think\facade\Db;
/**
* 数据统计控制器
*/
class StatisticsController extends BaseController
{
/**
* 获取数据概览
*/
public function getOverview()
{
try {
$companyId = $this->userInfo['companyId'];
$wechatAccountId = $this->device['wechatAccountId'];
// 获取时间范围
$timeRange = $this->getTimeRange();
$startTime = $timeRange['start_time'];
$endTime = $timeRange['end_time'];
$lastStartTime = $timeRange['last_start_time'];
$lastEndTime = $timeRange['last_end_time'];
// 1. 总客户数
$totalCustomers = WechatFriendModel::where(['wechatAccountId'=> $wechatAccountId])
->whereTime('createTime', '>=', $startTime)
->whereTime('createTime', '<', $endTime)
->count();
// 上期总客户数
$lastTotalCustomers = WechatFriendModel::where(['wechatAccountId'=> $wechatAccountId])
->whereTime('createTime', '>=', $lastStartTime)
->whereTime('createTime', '<', $lastEndTime)
->count();
// 2. 新增客户数
$newCustomers = WechatFriendModel::where(['wechatAccountId'=> $wechatAccountId])
->whereTime('createTime', '>=', $startTime)
->whereTime('createTime', '<', $endTime)
->count();
// 上期新增客户数
$lastNewCustomers = WechatFriendModel::where(['wechatAccountId'=> $wechatAccountId])
->whereTime('createTime', '>=', $lastStartTime)
->whereTime('createTime', '<', $lastEndTime)
->count();
//3. 互动次数
$interactionCount = WechatMessageModel::where(['wechatAccountId'=> $wechatAccountId])
->where('createTime', '>=', strtotime($startTime))
->where('createTime', '<', strtotime($endTime))
->count();
// 上期互动次数
$lastInteractionCount = WechatMessageModel::where(['wechatAccountId'=> $wechatAccountId])
->where('createTime', '>=', strtotime($lastStartTime))
->where('createTime', '<', strtotime($lastEndTime))
->count();
// 计算环比增长率
$customerGrowth = $this->calculateGrowth($totalCustomers, $lastTotalCustomers);
$newCustomerGrowth = $this->calculateGrowth($newCustomers, $lastNewCustomers);
$interactionGrowth = $this->calculateGrowth($interactionCount, $lastInteractionCount);
$data = [
'total_customers' => [
'value' => $totalCustomers,
'growth' => $customerGrowth
],
'new_customers' => [
'value' => $newCustomers,
'growth' => $newCustomerGrowth
],
'interaction_count' => [
'value' => $interactionCount,
'growth' => $interactionGrowth
]
];
return successJson($data);
} catch (\Exception $e) {
return errorJson('获取数据概览失败：' . $e->getMessage());
}
}
/**
* 获取客户分析数据
*/
public function getCustomerAnalysis()
{
try {
$companyId = $this->userInfo['companyId'];
$wechatAccountId = $this->device['wechatAccountId'];
// 获取时间范围
$timeRange = $this->getTimeRange();
$startTime = $timeRange['start_time'];
$endTime = $timeRange['end_time'];
// 1. 客户增长趋势数据
$totalCustomers = WechatFriendModel::where(['wechatAccountId'=> $wechatAccountId])
->whereTime('createTime', '<', $endTime)
->count();
$newCustomers = WechatFriendModel::where(['wechatAccountId'=> $wechatAccountId])
->whereTime('createTime', '>=', $startTime)
->whereTime('createTime', '<', $endTime)
->count();
// 计算流失客户数（假设超过30天未互动的客户为流失客户）
$lostCustomers = WechatFriendModel::where(['wechatAccountId'=> $wechatAccountId,'isDeleted'=> 1])
->whereTime('deleteTime', '<', date('Y-m-d', strtotime('-30 days')))
->count();
// 2. 客户来源分布数据
// 朋友推荐
$friendRecommend = WechatFriendModel::where(['wechatAccountId'=> $wechatAccountId])
->whereIn('addFrom', [17, 1000017])
->count();
// 微信搜索
$wechatSearch = WechatFriendModel::where(['wechatAccountId'=> $wechatAccountId])
->whereIn('addFrom', [3, 15, 1000003, 1000015])
->count();
// 微信群
$wechatGroup = WechatFriendModel::where(['wechatAccountId'=> $wechatAccountId])
->whereIn('addFrom', [14, 1000014])
->count();
// 其他渠道（总数减去已知渠道）
$otherSource = $totalCustomers - $friendRecommend - $wechatSearch - $wechatGroup;
$otherSource = max(0, $otherSource); // 确保不会出现负数
// 计算百分比
$calculatePercentage = function($value) use ($totalCustomers) {
if ($totalCustomers <= 0) return 0;
return round(($value / $totalCustomers) * 100, 2);
};
$sourceDistribution = [
[
'name' => '朋友推荐',
'value' => $calculatePercentage($friendRecommend) . '%',
'count' => $friendRecommend
],
[
'name' => '微信搜索',
'value' => $calculatePercentage($wechatSearch) . '%',
'count' => $wechatSearch
],
[
'name' => '微信群',
'value' => $calculatePercentage($wechatGroup) . '%',
'count' => $wechatGroup
],
[
'name' => '其他渠道',
'value' => $calculatePercentage($otherSource) . '%',
'count' => $otherSource
]
];
$data = [
'trend' => [
'total' => $totalCustomers,
'new' => $newCustomers,
'lost' => $lostCustomers
],
'source_distribution' => $sourceDistribution
];
return successJson($data);
} catch (\Exception $e) {
return errorJson('获取客户分析数据失败：' . $e->getMessage());
}
}
/**
* 获取互动分析数据
*/
public function getInteractionAnalysis()
{
try {
$companyId = $this->userInfo['companyId'];
$wechatAccountId = $this->device['wechatAccountId'];
// 获取时间范围
$timeRange = $this->getTimeRange();
$startTime = $timeRange['start_time'];
$endTime = $timeRange['end_time'];
// 转换为时间戳
$startTimestamp = strtotime($startTime);
$endTimestamp = strtotime($endTime);
// 1. 互动频率分析
// 高频互动用户数（每天3次以上）
$highFrequencyUsers = WechatMessageModel::where(['wechatAccountId' => $wechatAccountId])
->where('createTime', '>=', $startTimestamp)
->where('createTime', '<', $endTimestamp)
->field('wechatFriendId, COUNT(*) as count')
->group('wechatFriendId')
->having('count > 3')
->count();
// 中频互动用户数（每天1-3次）
$midFrequencyUsers = WechatMessageModel::where(['wechatAccountId' => $wechatAccountId])
->where('createTime', '>=', $startTimestamp)
->where('createTime', '<', $endTimestamp)
->field('wechatFriendId, COUNT(*) as count')
->group('wechatFriendId')
->having('count >= 1 AND count <= 3')
->count();
// 低频互动用户数（仅有1次）
$lowFrequencyUsers = WechatMessageModel::where(['wechatAccountId' => $wechatAccountId])
->where('createTime', '>=', $startTimestamp)
->where('createTime', '<', $endTimestamp)
->field('wechatFriendId, COUNT(*) as count')
->group('wechatFriendId')
->having('count = 1')
->count();
// 2. 互动内容分析
// 文字消息数量
$textMessages = WechatMessageModel::where([
'wechatAccountId' => $wechatAccountId,
'msgType' => 1
])
->where('createTime', '>=', $startTimestamp)
->where('createTime', '<', $endTimestamp)
->count();
// 图片互动数量
$imgInteractions = WechatMessageModel::where([
'wechatAccountId' => $wechatAccountId,
'msgType' => 3
])
->where('createTime', '>=', $startTimestamp)
->where('createTime', '<', $endTimestamp)
->count();
// 群聊互动数量
$groupInteractions = WechatMessageModel::where([
'wechatAccountId' => $wechatAccountId,
'type' => 2
])
->where('createTime', '>=', $startTimestamp)
->where('createTime', '<', $endTimestamp)
->count();
// 产品咨询数量 (通过消息内容模糊查询)
$productInquiries = WechatMessageModel::where([
'wechatAccountId' => $wechatAccountId
])
->where('createTime', '>=', $startTimestamp)
->where('createTime', '<', $endTimestamp)
->where('content', 'like', '%产品%')
->whereOr('content', 'like', '%价格%')
->whereOr('content', 'like', '%购买%')
->whereOr('content', 'like', '%优惠%')
->count();
// 构建返回数据
$data = [
'frequency_analysis' => [
'high_frequency' => $highFrequencyUsers,
'mid_frequency' => $midFrequencyUsers,
'low_frequency' => $lowFrequencyUsers,
'chart_data' => [
['name' => '高频互动', 'value' => $highFrequencyUsers],
['name' => '中频互动', 'value' => $midFrequencyUsers],
['name' => '低频互动', 'value' => $lowFrequencyUsers]
]
],
'content_analysis' => [
'text_messages' => $textMessages,
'img_interactions' => $imgInteractions,
'group_interactions' => $groupInteractions,
'product_inquiries' => $productInquiries,
'chart_data' => [
['name' => '文字互动', 'value' => $textMessages],
['name' => '图片互动', 'value' => $imgInteractions],
['name' => '群聊互动', 'value' => $groupInteractions],
['name' => '产品咨询', 'value' => $productInquiries]
]
]
];
return successJson($data);
} catch (\Exception $e) {
return errorJson('获取互动分析数据失败：' . $e->getMessage());
}
}
/**
* 获取时间范围
*/
private function getTimeRange()
{
// 可选：today, yesterday, this_week, last_week, this_month, this_quarter, this_year
$timeType = input('time_type', 'this_week');
switch ($timeType) {
case 'today': // 今日
$startTime = date('Y-m-d');
$endTime = date('Y-m-d', strtotime('+1 day'));
$lastStartTime = date('Y-m-d', strtotime('-1 day')); // 昨日
$lastEndTime = $startTime;
break;
case 'yesterday': // 昨日
$startTime = date('Y-m-d', strtotime('-1 day'));
$endTime = date('Y-m-d');
$lastStartTime = date('Y-m-d', strtotime('-2 day')); // 前日
$lastEndTime = $startTime;
break;
case 'this_week': // 本周
$startTime = date('Y-m-d', strtotime('monday this week'));
$endTime = date('Y-m-d', strtotime('monday next week'));
$lastStartTime = date('Y-m-d', strtotime('monday last week')); // 上周一
$lastEndTime = $startTime;
break;
case 'last_week': // 上周
$startTime = date('Y-m-d', strtotime('monday last week'));
$endTime = date('Y-m-d', strtotime('monday this week'));
$lastStartTime = date('Y-m-d', strtotime('monday last week', strtotime('last week'))); // 上上周一
$lastEndTime = $startTime;
break;
case 'this_month': // 本月
$startTime = date('Y-m-01');
$endTime = date('Y-m-d', strtotime(date('Y-m-01') . ' +1 month'));
$lastStartTime = date('Y-m-01', strtotime('-1 month')); // 上月初
$lastEndTime = $startTime;
break;
case 'this_quarter': // 本季度
$month = date('n');
$quarter = ceil($month / 3);
$startMonth = ($quarter - 1) * 3 + 1;
$startTime = date('Y-') . str_pad($startMonth, 2, '0', STR_PAD_LEFT) . '-01';
$endTime = date('Y-m-d', strtotime($startTime . ' +3 month'));
// 上季度
$lastStartTime = date('Y-m-d', strtotime($startTime . ' -3 month'));
$lastEndTime = $startTime;
break;
case 'this_year': // 本年度
$startTime = date('Y-01-01');
$endTime = (date('Y') + 1) . '-01-01';
$lastStartTime = (date('Y') - 1) . '-01-01'; // 去年初
$lastEndTime = $startTime;
break;
default:
$startTime = date('Y-m-d', strtotime('monday this week'));
$endTime = date('Y-m-d', strtotime('monday next week'));
$lastStartTime = date('Y-m-d', strtotime('monday last week'));
$lastEndTime = $startTime;
}
return [
'start_time' => $startTime,
'end_time' => $endTime,
'last_start_time' => $lastStartTime,
'last_end_time' => $lastEndTime
];
}
/**
* 计算环比增长率
*/
private function calculateGrowth($current, $last)
{
if ($last == 0) {
return $current > 0 ? 100 : 0;
}
return round((($current - $last) / $last) * 100, 1);
}
}