自动问候功能提交

2025-09-26 15:37:15 +08:00
parent 1e1b65684d
commit acabbf30da
11 changed files with 462 additions and 33 deletions
--- a/Server/application/chukebao/config/route.php
+++ b/Server/application/chukebao/config/route.php
@@ -126,6 +126,18 @@ Route::group('v1/', function () {
        });


+        //自动问候
+        Route::group('autoGreetings/', function () {
+            Route::get('list', 'app\chukebao\controller\AutoGreetingsController@getList');
+            Route::post('add', 'app\chukebao\controller\AutoGreetingsController@create');
+            Route::get('details', 'app\chukebao\controller\AutoGreetingsController@details');
+            Route::get('del', 'app\chukebao\controller\AutoGreetingsController@del');
+            Route::post('update', 'app\chukebao\controller\AutoGreetingsController@update');
+            Route::get('setStatus', 'app\chukebao\controller\AutoGreetingsController@setStatus');
+            Route::get('copy', 'app\chukebao\controller\AutoGreetingsController@copy');
+            Route::get('stats', 'app\chukebao\controller\AutoGreetingsController@stats');
+        });
+


    });
--- a/Server/application/chukebao/controller/AiSettingsController.php
+++ b/Server/application/chukebao/controller/AiSettingsController.php
@@ -2,7 +2,7 @@

 namespace app\chukebao\controller;

-use app\chukebao\model\AiFriendSettings;
+use app\chukebao\model\FriendSettings;
 use app\chukebao\model\Questions;
 use library\ResponseHelper;
 use think\Db;
@@ -125,7 +125,7 @@ class AiSettingsController extends BaseController
        $wechatAccountId = $this->request->param('wechatAccountId', '');
        $userId = $this->getUserInfo('id');
        $companyId = $this->getUserInfo('companyId');
-        $aiType = AiFriendSettings::where(['userId' => $userId, 'companyId' => $companyId,'friendId' => $friendId,'wechatAccountId' => $wechatAccountId])->value('type');
+        $aiType = FriendSettings::where(['userId' => $userId, 'companyId' => $companyId,'friendId' => $friendId,'wechatAccountId' => $wechatAccountId])->value('type');
        if (empty($aiType)) {
            $aiType = 0;
        }
@@ -154,23 +154,23 @@ class AiSettingsController extends BaseController
            return ResponseHelper::error('该好友不存在');
        }

-        $aiFriendSettings = AiFriendSettings::where(['userId' => $userId, 'companyId' => $companyId,'friendId' => $friendId,'wechatAccountId' => $wechatAccountId])->find();
+        $friendSettings = FriendSettings::where(['userId' => $userId, 'companyId' => $companyId,'friendId' => $friendId,'wechatAccountId' => $wechatAccountId])->find();
        Db::startTrans();
        try {
-            if (empty($aiFriendSettings)) {
-                $aiFriendSettings = new AiFriendSettings();
-                $aiFriendSettings->companyId = $companyId;
-                $aiFriendSettings->userId = $userId;
-                $aiFriendSettings->type = $type;
-                $aiFriendSettings->wechatAccountId = $wechatAccountId;
-                $aiFriendSettings->friendId = $friendId;
-                $aiFriendSettings->createTime = time();
-                $aiFriendSettings->updateTime = time();
+            if (empty($friendSettings)) {
+                $friendSettings = new FriendSettings();
+                $friendSettings->companyId = $companyId;
+                $friendSettings->userId = $userId;
+                $friendSettings->type = $type;
+                $friendSettings->wechatAccountId = $wechatAccountId;
+                $friendSettings->friendId = $friendId;
+                $friendSettings->createTime = time();
+                $friendSettings->updateTime = time();
            }else{
-                $aiFriendSettings->type = $type;
-                $aiFriendSettings->updateTime = time();
+                $friendSettings->type = $type;
+                $friendSettings->updateTime = time();
            }
-            $aiFriendSettings->save();
+            $friendSettings->save();
            Db::commit();
            return ResponseHelper::success(' ', '配置成功');
        } catch (\Exception $e) {
@@ -230,11 +230,7 @@ class AiSettingsController extends BaseController
                        Db::name('ai_friend_settings')->whereIn('friendId',$friendIds)->update(['type' => $type,'updateTime' => time()]);
                    }

-                    $existing = Db::name('ai_friend_settings')
-                        ->where('companyId', $companyId)
-                        ->where('friendId', 'in', $friendIds)
-                        ->field('friendId')
-                        ->select();
+                    $existing = FriendSettings::where('companyId', $companyId)->where('friendId', 'in', $friendIds)->field('friendId')->select();
                    $existingPhones = array_column($existing, 'friendId');
                }

--- a/Server/application/chukebao/controller/AutoGreetingsController.php
+++ b/Server/application/chukebao/controller/AutoGreetingsController.php
@@ -0,0 +1,405 @@
+<?php
+
+namespace app\chukebao\controller;
+
+use app\chukebao\model\AutoGreetings;
+use library\ResponseHelper;
+use think\Db;
+
+class AutoGreetingsController extends BaseController
+{
+
+    public function getList(){
+        $page = $this->request->param('page', 1);
+        $limit =  $this->request->param('limit', 10);
+        $keyword =  $this->request->param('keyword', '');
+        $is_template =  $this->request->param('is_template', 0);
+        $userId = $this->getUserInfo('id');
+        $companyId = $this->getUserInfo('companyId');
+
+
+        if($is_template == 1){
+            $where = [
+                ['is_template','=',1],
+                ['isDel' ,'=', 0],
+            ];
+        }else{
+            $where = [
+                ['companyId','=',$companyId],
+                ['userId' ,'=', $userId],
+                ['isDel' ,'=', 0],
+            ];
+        }
+
+
+
+
+        if(!empty($keyword)){
+            $where[] = ['name','like','%'.$keyword.'%'];
+        }
+
+        $query = AutoGreetings::where($where);
+        $total = $query->count();
+        $list = $query->where($where)->page($page,$limit)->order('id desc')->select();
+
+
+        foreach ($list as &$item) {
+            $item['trigger'] = json_decode($item['trigger'],true);
+        }
+        unset($item);
+
+        return ResponseHelper::success(['list'=>$list,'total'=>$total]);
+    }
+
+
+    /**
+     * 添加
+     * @return \think\response\Json
+     * @throws \Exception
+     */
+    public function create(){
+        $name =  $this->request->param('name', '');
+        $trigger =  $this->request->param('trigger', 0);
+        $condition =  $this->request->param('condition', '');
+        $content =  $this->request->param('content', '');
+        $level =  $this->request->param('level', 0);
+        $status =  $this->request->param('status', 1);
+        $userId = $this->getUserInfo('id');
+        $companyId = $this->getUserInfo('companyId');
+
+        if (empty($name) || empty($trigger) || empty($content)){
+            return ResponseHelper::error('参数缺失');
+        }
+
+        if (in_array($trigger,[2,3]) && empty($condition)){
+              return ResponseHelper::error('具体条件不能为空');
+        }
+
+        if ($trigger == 2){
+            $condition = !empty($condition) ? $condition : [];
+        }
+
+        if ($trigger == 3){
+            $condition = explode(',',$condition);
+        }
+
+
+        Db::startTrans();
+        try {
+            $AutoGreetings = new AutoGreetings();
+            $AutoGreetings->name = $name;
+            $AutoGreetings->trigger = $trigger;
+            $AutoGreetings->condition = json_encode($condition,256);
+            $AutoGreetings->content = $content;
+            $AutoGreetings->level = $level;
+            $AutoGreetings->status = $status;
+            $AutoGreetings->userId = $userId;
+            $AutoGreetings->companyId = $companyId;
+            $AutoGreetings->updateTime = time();
+            $AutoGreetings->createTime = time();
+            $AutoGreetings->save();
+            Db::commit();
+            return ResponseHelper::success(' ','创建成功');
+        } catch (\Exception $e) {
+            Db::rollback();
+            return ResponseHelper::error('创建失败：'.$e->getMessage());
+        }
+    }
+
+
+
+
+    /**
+     * 详情
+     * @return \think\response\Json
+     */
+    public function details()
+    {
+        $id =  $this->request->param('id', '');
+        $userId = $this->getUserInfo('id');
+        $companyId = $this->getUserInfo('companyId');
+        if (empty($id)){
+            return ResponseHelper::error('参数缺失');
+        }
+        $data = AutoGreetings::where(['id'=>$id,'isDel' => 0,'userId' => $userId,'companyId' => $companyId])->find();
+        if (empty($data)){
+            return ResponseHelper::error('该内容已被删除或者不存在');
+        }
+
+
+        $data['condition'] = json_decode($data['condition'],true);
+        if ($data['trigger'] == 3){
+            $data['condition'] = implode(',',$data['condition']);
+        }
+
+        unset($data['createTime'],$data['updateTime'],$data['isDel'],$data['delTime']);
+        return ResponseHelper::success($data,'获取成功');
+    }
+
+    /**
+     * 删除
+     * @return \think\response\Json
+     */
+    public function del()
+    {
+        $id =  $this->request->param('id', '');
+        $userId = $this->getUserInfo('id');
+        $companyId = $this->getUserInfo('companyId');
+        if (empty($id)){
+            return ResponseHelper::error('参数缺失');
+        }
+        $data = AutoGreetings::where(['id'=>$id,'isDel' => 0,'userId' => $userId,'companyId' => $companyId])->find();
+        if (empty($data)){
+            return ResponseHelper::error('该已被删除或者不存在');
+        }
+        Db::startTrans();
+        try {
+            $data->isDel = 1;
+            $data->delTime = time();
+            $data->save();
+            Db::commit();
+            return ResponseHelper::success('','删除成功');
+        } catch (\Exception $e) {
+            Db::rollback();
+            return ResponseHelper::error('删除失败：'.$e->getMessage());
+        }
+    }
+
+
+    /**
+     * 更新
+     * @return \think\response\Json
+     * @throws \Exception
+     */
+    public function update(){
+        $id =  $this->request->param('id', '');
+        $name =  $this->request->param('name', '');
+        $trigger =  $this->request->param('trigger', 0);
+        $condition =  $this->request->param('condition', []);
+        $content =  $this->request->param('content', '');
+        $level =  $this->request->param('level', 0);
+        $status =  $this->request->param('status', 1);
+        $userId = $this->getUserInfo('id');
+        $companyId = $this->getUserInfo('companyId');
+
+        if (empty($id) || empty($name) || empty($trigger) || empty($content)){
+            return ResponseHelper::error('参数缺失');
+        }
+
+        if (in_array($trigger,[2,3]) && empty($condition)){
+            return ResponseHelper::error('具体条件不能为空');
+        }
+
+        if ($trigger == 2){
+            $condition = !empty($condition) ? $condition : [];
+        }
+
+        if ($trigger == 3){
+            $condition = explode(',',$condition);
+        }
+
+
+        $query = AutoGreetings::where(['id'=>$id,'isDel' => 0,'userId' => $userId,'companyId' => $companyId])->find();
+        if (empty($query)){
+            return ResponseHelper::error('该内容已被删除或者不存在');
+        }
+        Db::startTrans();
+        try {
+            $query->name = $name;
+            $query->trigger = $trigger;
+            $query->condition = !empty($condition) ? json_encode($condition,256) : json_encode([]);
+            $query->content = $content;
+            $query->level = $level;
+            $query->status = $status;
+            $query->userId = $userId;
+            $query->companyId = $companyId;
+            $query->updateTime = time();
+            $query->createTime = time();
+            $query->save();
+            Db::commit();
+            return ResponseHelper::success(' ','修改成功');
+        } catch (\Exception $e) {
+            Db::rollback();
+            return ResponseHelper::error('修改失败：'.$e->getMessage());
+        }
+    }
+
+    /**
+     * 修改状态
+     * @return \think\response\Json
+     * @throws \Exception
+     */
+    public function setStatus(){
+        $id =  $this->request->param('id', '');
+        $userId = $this->getUserInfo('id');
+        $companyId = $this->getUserInfo('companyId');
+
+        if (empty($id)){
+            return ResponseHelper::error('参数缺失');
+        }
+
+        $query = AutoGreetings::where(['id'=>$id,'isDel' => 0,'userId' => $userId,'companyId' => $companyId])->find();
+        if (empty($query)){
+            return ResponseHelper::error('该内容已被删除或者不存在');
+        }
+        Db::startTrans();
+        try {
+            $query->status = !empty($query['status']) ? 0 : 1;
+            $query->updateTime = time();
+            $query->save();
+            Db::commit();
+            return ResponseHelper::success(' ','修改成功');
+        } catch (\Exception $e) {
+            Db::rollback();
+            return ResponseHelper::error('修改失败：'.$e->getMessage());
+        }
+    }
+
+
+
+
+    /**
+     * 拷贝
+     * @return \think\response\Json
+     * @throws \Exception
+     */
+    public function copy(){
+        $id =  $this->request->param('id', '');
+        $userId = $this->getUserInfo('id');
+        $companyId = $this->getUserInfo('companyId');
+
+        if (empty($id) ){
+            return ResponseHelper::error('参数缺失');
+        }
+
+        $data = AutoGreetings::where(['id'=>$id,'isDel' => 0,'userId' => $userId,'companyId' => $companyId])->find();
+        if (empty($data)){
+            return ResponseHelper::error('该内容已被删除或者不存在');
+        }
+        Db::startTrans();
+        try {
+            $query = new AutoGreetings();
+            $query->name = $data['name'] . '_copy';
+            $query->trigger = $data['trigger'];
+            $query->condition = $data['condition'];
+            $query->content = $data['content'];
+            $query->level = $data['level'];
+            $query->status = $data['status'];
+            $query->userId = $userId;
+            $query->companyId = $companyId;
+            $query->updateTime = time();
+            $query->createTime = time();
+            $query->save();
+            Db::commit();
+            return ResponseHelper::success(' ','拷贝成功');
+        } catch (\Exception $e) {
+            Db::rollback();
+            return ResponseHelper::error('拷贝失败：'.$e->getMessage());
+        }
+    }
+
+
+    /**
+     * 统计概览
+     * - 总触发次数
+     * - 活跃规则（近一个月）
+     * - 发送成功率
+     * - 平均响应时间（秒）
+     * - 规则效果排行（按发送次数降序、平均响应时间升序）
+     * @return \think\response\Json
+     */
+    public function stats()
+    {
+        $companyId = $this->getUserInfo('companyId');
+        $userId = $this->getUserInfo('id');
+
+        $start30d = time() - 30 * 24 * 3600;
+
+        try {
+            // 公司维度（用于除排行外的统计）
+            $companyWhere = [
+                ['companyId', '=', $companyId],
+            ];
+            // 排行维度（限定个人）
+            $rankingWhere = [
+                ['companyId', '=', $companyId],
+                ['userId', '=', $userId],
+            ];
+
+            // 1) 总触发次数
+            $totalTriggers = Db::name('kf_auto_greetings_record')
+                ->where($companyWhere)
+                ->count();
+
+            // 2) 近30天活跃规则（仅返回数量，按公司维度，distinct autoId）
+            $activeRulesCount = Db::name('kf_auto_greetings_record')
+                ->where($companyWhere)
+                ->where('createTime', '>=', $start30d)
+                ->distinct(true)
+                ->count('autoId');
+
+            // 3) 发送成功率
+            $sendCount = Db::name('kf_auto_greetings_record')
+                ->where($companyWhere)
+                ->where('isSend', '=', 1)
+                ->count();
+            // 成功率：百分比，保留两位小数
+            $sendRate = $totalTriggers > 0 ? round(($sendCount * 100) / $totalTriggers, 2) : 0.00;
+
+            // 4) 平均响应时间（receiveTime - sendTime，单位秒）
+            $avgResponse = Db::name('kf_auto_greetings_record')
+                ->where($companyWhere)
+                ->whereRaw('sendTime IS NOT NULL AND receiveTime IS NOT NULL AND receiveTime >= sendTime')
+                ->avg(Db::raw('(receiveTime - sendTime)'));
+            $avgResponse = $avgResponse ? (int)round($avgResponse) : 0;
+
+            // 5) 规则效果排行（按发送次数降序、平均响应时间升序）
+            $ranking = Db::name('kf_auto_greetings_record')
+                ->where($rankingWhere)
+                ->field([
+                    'autoId AS id',
+                    'COUNT(*) AS totalCount',
+                    'SUM(CASE WHEN isSend = 1 THEN 1 ELSE 0 END) AS sendCount',
+                    'AVG(CASE WHEN sendTime IS NOT NULL AND receiveTime IS NOT NULL AND receiveTime >= sendTime THEN (receiveTime - sendTime) END) AS avgResp'
+                ])
+                ->group('autoId')
+                ->orderRaw('sendCount DESC, avgResp ASC')
+                ->limit(20)
+                ->select();
+
+            // 附加规则名称（如存在）
+            $autoIds = array_values(array_unique(array_column($ranking, 'id')));
+            $autoIdToRule = [];
+            if (!empty($autoIds)) {
+                $rules = AutoGreetings::where([['id', 'in', $autoIds]])
+                    ->field('id,name,trigger')
+                    ->select();
+                foreach ($rules as $rule) {
+                    $autoIdToRule[$rule['id']] = [
+                        'name' => $rule['name'],
+                        'trigger' => $rule['trigger'],
+                    ];
+                }
+            }
+
+            foreach ($ranking as &$row) {
+                $row['avgResp'] = isset($row['avgResp']) && $row['avgResp'] !== null ? (int)round($row['avgResp']) : 0;
+                // 百分比，两位小数
+                $row['sendRate'] = ($row['totalCount'] ?? 0) > 0 ? round((($row['sendCount'] ?? 0) * 100) / $row['totalCount'], 2) : 0.00;
+                $row['name'] = $autoIdToRule[$row['id']]['name'] ?? '';
+                $row['trigger'] = $autoIdToRule[$row['id']]['trigger'] ?? null;
+            }
+            unset($row);
+
+            return ResponseHelper::success([
+                'totalTriggers' => (int)$totalTriggers,
+                'activeRules' => (int)$activeRulesCount,
+                'sendSuccessRate' => $sendRate,
+                'avgResponseSeconds' => $avgResponse,
+                'ruleRanking' => $ranking,
+            ], '统计成功');
+        } catch (\Exception $e) {
+            return ResponseHelper::error('统计失败：' . $e->getMessage());
+        }
+    }
+}
--- a/Server/application/chukebao/controller/ContentController.php
+++ b/Server/application/chukebao/controller/ContentController.php
@@ -452,7 +452,7 @@ class ContentController extends BaseController
        $content =  $this->request->param('content','');
        $materialId =  $this->request->param('materialId','');
        $status =  $this->request->param('status', 0);
-        $sort =  $this->request->param('sort', 50);
+        $level =  $this->request->param('level', 50);
        $userId = $this->getUserInfo('id');
        $companyId = $this->getUserInfo('companyId');

@@ -472,7 +472,7 @@ class ContentController extends BaseController
            $query->content = !empty($content) ? json_encode($content,256) : json_encode([]);;
            $query->materialId = $materialId;
            $query->status = $status;
-            $query->sort = $sort;
+            $query->level = $level;
            $query->userId = $userId;
            $query->companyId = $companyId;
            $query->createTime = time();
@@ -555,7 +555,7 @@ class ContentController extends BaseController
        $content =  $this->request->param('content','');
        $materialId =  $this->request->param('materialId','');
        $status =  $this->request->param('status', 0);
-        $sort =  $this->request->param('sort', 50);
+        $level =  $this->request->param('level', 50);
        $userId = $this->getUserInfo('id');
        $companyId = $this->getUserInfo('companyId');

@@ -578,7 +578,7 @@ class ContentController extends BaseController
            $query->content = !empty($content) ? json_encode($content,256) : json_encode([]);;
            $query->materialId = $materialId;
            $query->status = $status;
-            $query->sort = $sort;
+            $query->level = $level;
            $query->save();
            Db::commit();
            return ResponseHelper::success(' ','修改成功');
--- a/Server/application/chukebao/controller/WechatFriendController.php
+++ b/Server/application/chukebao/controller/WechatFriendController.php
@@ -2,6 +2,7 @@

 namespace app\chukebao\controller;

+use app\chukebao\model\FriendSettings;
 use library\ResponseHelper;
 use think\Db;

@@ -66,9 +67,7 @@ class WechatFriendController extends BaseController

        $aiTypeData = [];
        if (!empty($friendIds)) {
-            $aiTypeData = Db::name('ai_friend_settings')
-                ->where('friendId', 'in', $friendIds)
-                ->column('friendId,type');
+            $aiTypeData = FriendSettings::where('friendId', 'in', $friendIds)->column('friendId,type');
        }


--- a/Server/application/chukebao/model/AiFriendSettings.php
+++ b/Server/application/chukebao/model/AiFriendSettings.php
@@ -3,10 +3,10 @@
 namespace app\chukebao\model;

 use think\Model;
-class AiFriendSettings extends Model
+class AutoGreetings extends Model
 {
    protected $pk = 'id';
-    protected $name  = 'ai_friend_settings';
+    protected $name  = 'kf_auto_greetings';

    // 自动写入时间戳
    protected $autoWriteTimestamp = true;
--- a/Server/application/chukebao/model/FollowUp.php
+++ b/Server/application/chukebao/model/FollowUp.php
@@ -6,7 +6,7 @@ use think\Model;
 class FollowUp extends Model
 {
    protected $pk = 'id';
-    protected $name  = 'follow_up';
+    protected $name  = 'kf_follow_up';

    // 自动写入时间戳
    protected $autoWriteTimestamp = true;
--- a/Server/application/chukebao/model/FriendSettings.php
+++ b/Server/application/chukebao/model/FriendSettings.php
@@ -0,0 +1,17 @@
+<?php
+
+namespace app\chukebao\model;
+
+use think\Model;
+class FriendSettings extends Model
+{
+    protected $pk = 'id';
+    protected $name  = 'kf_friend_settings';
+
+    // 自动写入时间戳
+    protected $autoWriteTimestamp = true;
+    protected $createTime = 'createTime';
+    protected $updateTime = 'updateTime';
+
+
+}
--- a/Server/application/chukebao/model/Questions.php
+++ b/Server/application/chukebao/model/Questions.php
@@ -6,7 +6,7 @@ use think\Model;
 class Questions extends Model
 {
    protected $pk = 'id';
-    protected $name  = 'ai_questions';
+    protected $name  = 'kf_questions';

    // 自动写入时间戳
    protected $autoWriteTimestamp = true;
--- a/Server/application/chukebao/model/ToDo.php
+++ b/Server/application/chukebao/model/ToDo.php
@@ -6,7 +6,7 @@ use think\Model;
 class ToDo extends Model
 {
    protected $pk = 'id';
-    protected $name  = 'to_do';
+    protected $name  = 'kf_to_do';

    // 自动写入时间戳
    protected $autoWriteTimestamp = true;
--- a/Server/application/chukebao/model/TokensRecord.php
+++ b/Server/application/chukebao/model/TokensRecord.php
@@ -6,7 +6,7 @@ use think\Model;
 class TokensRecord extends Model
 {
    protected $pk = 'id';
-    protected $name  = 'tokens_record';
+    protected $name  = 'kf_tokens_record';

    // 自动写入时间戳
    protected $autoWriteTimestamp = true;